How Webinterpret translates listings on eBay

Knowing how Webinterpret modifies listings on eBay before posting items on international marketplaces can be of great value for sellers wanting to maximize our solutions. However, it is important to remember that Webinterpret does more than simply translate items to international markets on eBay.

Each country has its own requirements and rules, so Webinterpret’s solutions offer a broader range of expertise besides language localization. The entire process of adapting items is called “translisting”, and some of its complexity can be seen below.

Each listing segment is translated separately using what we call an Adaptive Translation System (ATS), a sophisticated process that splits each listing’s sections (title, category, item specifics, attributes, description, conversion chart) and takes appropriate action depending on a variety of conditions before translisting the item on a foreign marketplace.

Here’s a summary of how we translate each item:

  1. Item selection process (more here)
  2. Title optimization process (more here)
  3. Original terms matched to our industry libraries
  4. Automatic/Manual translation
  5. Adaptation of translistings to marketplace rules
  6. Item is translisted on a foreign marketplace 

Titles

Titles (and Item Specifics) are given the most priority because statistically most purchases are done based on the information provided in Titles and Item Specifics.

Before translating a title our system removes all information it deems unimportant or redundant.

Sellers often don’t realize that the categories and subcategories like color, size, gender, etc., do not need to be in titles since eBay’s categorization system already covers such information. In such cases, Webinterpret uses an “Expression Filter” to modify titles. For more information on how Webinterpret modifies titles, please read this Help Center article.

Additional tips:

  • Upper cases are removed in titles. Only the first word and brand names keep their title casing, though we can detect simple patterns and reuse them.
  • eBay has 80 character limits in their titles but these may vary between country marketplaces.
  • Sizes are not translated in titles.
  • Other measuring units are converted in titles.
  • In most cases translated titles will not keep the original word order.
  • Book and CD titles are translated, but foreign expressions in titles will be left alone.

Item Specifics

Like with Titles, if expressions in Item Specifics haven’t already been translated they will be sent to our translation team for localization.

  • Measuring units are translated using the platform’s built-in conversion charts.
  • Sizes and dimensions are converted between US, UK, Australia and Canada accordingly.
  • We will use the original specifics if they can be used from the original item without requiring a new translation, e.g., part numbers, model number, make, quantity, etc.
  • If the specifics are sizes in the original, and they use terms like Extra Large, our Adaptive Translation System will automatically convert the expression to XL.
  • If the size is in “age” format (Age 7-10 or Months 1-6), our system will only automatically change the word part to the target language.
  • If sizes or dimensions are words, they will be translated.
  • If something is detected as a size, but isn’t in our database, we will translate it.

Categories

  • We use a patented mechanism to associate your original items to their international marketplace equivalents.
  • Not all categories exist between country marketplaces, but Webinterpret’s Adaptive Translation Mechanism is designed to properly match the original categories to existing international counterparts.
  • Categories are regularly validated by our specialists.
  • When eBay changes its category trees, we update your categories as well. This is done twice a year.

Descriptions

Descriptions are translated entirely by machine. Additionally, Webinterpret does not:

  • Translate size conversions in descriptions
  • Localize dropdown lists in the Motor category
  • Localize JavaScript templates

Variations & Conversion Charts

All variations are translated using our size conversion system (seller charts or our own database of charts for concrete categories and brands). If the conversion charts include numbers we copy them: pieces, quantity, etc. If they include colors we translate them. You can always customize your own conversion charts through our dashboard.

Legal Sections

  • Webinterpret keeps Terms and Conditions in their original language.
  • We use default Return Policy templates for each marketplace. We can use a custom Return Policy if client provides one.

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