Returns

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Control your cost
of returns

Ensure your return costs are under control as we only charge you a single fixed percentage of your GMV set upfront. We cover domestic & international return shipping costs and provide return shipping labels.

Build buyer confidence
and increase sales

We strive to deliver an affordable, hassle-free returns experience that is competitive within modern marketplaces. Boost your brand’s credibility and increase buyer loyalty to get repeat purchases on your store.

Domestic and international returns

Offer international and domestic returns with fully insured deliveries, managed customs paperwork, and conveniently located drop-off points. Just enroll in the program and we'll take care of everything.

How does it work?

Your buyer creates a return request.

Webinterpret processes the return request
and automatically sends the applicable
shipping and customs documents.

Your buyer prints the shipping documents and
drops his parcel off at a local drop-off point.

Webinterpret automatically approves the
refund for your buyer or waits for you to
inspect the returned product.

Key features

New Layer

Increased buyer confidence, increased sales

Get more positive reviews with free returns, increase your
inventory visibility and get repeat purchases.

Automated return management

Automatically process and handle your returns, including the
issuing of labels and automatic refunds.

Multi-language buyer communication

Language is no obstacle: we respond to your international
customers directly in their local language.

Return dashboard

Monitor and manage your return requests from one single
interface.